Dealing with Uncertainty During Uncertain Times  – Leveraging Your Small Business to Get Ahead

A past mentor of mine. Ed King, an expert on small business growth, once gave me this advice. “During a flood, sell boats. During a drought, sell water. During a plague, sell caskets.” Words of wisdom that get right to the point.

When times are uncertain small business owners need to look for the opportunity that they can leverage with their business.

Uncertainty can shake even the most stable small businesses. But for business owners willing to adapt, challenges present new opportunities. The key is leveraging your small business to not just survive but thrive. There is a plethora of ideas you can try to position your company to excel during uncertain times

What Causes Business Uncertainty?
Running a small business is not for the feint of heart. Uncertainty arises from market shifts, economic downturns, and technological advancements.

Political policies that can create uncertainty, inflation, labor shortages, and supply chain disruptions further can complicate how you run your business. Staying informed and agile is critical for success.

How Business Uncertainty Impacts Growth
Small businesses often face cash flow instability, declining customer demand, and workforce retention issues. It can be very unsettling trying to lead your company when the stock market is going down, additional tariffs are causing your suppliers and your company to raise your prices Leaders who act proactively can reduce risks and maintain stability.

You can’t change the current times but, when it comes to leading your business, you can change the way you think about and approach them. However, it takes, courage to think outside the box or better yet to think without a box. This is where outside experts can be of assistance to you.

Don’t be afraid of investing in the future of your company. It is like a captain on a ship who is trying to lead his or her vessel through rough waters. You must take some calculated risks.

The other day, thought leader Donna Circone shared with me a new way to look at the word “leadership.”  Instead of using the word “leadership”, she substitutes the term, “lead your ship.”

It makes sense. In order to be a good leader, you must realize you are leading your team on the journey of creating and maintaining a successful business. In reality, you are the captain of your ship and you are navigating your vessel through the uncertain waters of the current times.

 

Here are 10 strategies to help you navigate through the rough waters.

  1. Build Financial Resilience
  • Maintain strong cash reserves to weather unexpected downturns.
  • Cut unnecessary expenses and optimize resources.
  • Diversify revenue streams to reduce reliance on one income source.
  1. Enhance Operational Efficiency
  • Leverage automation to streamline workflows and reduce overhead.
  • Strengthen relationships with suppliers to prevent inventory shortages.
  • Improve internal processes to boost productivity and minimize waste.
  1. Prioritize Customer Retention
  • Personalize customer interactions to strengthen relationships.
  • Offer loyalty programs and incentives to keep customers engaged.
  • Use feedback to refine products and services.
  1. Adapt to Market Changes
  • Stay Agile & Innovative
  • Pivot your business model if needed.
  • Experiment with new services or digital offerings.
  • Keep an eye on market trends to stay ahead of competitors.
  1. Go Digital for Greater Reach
  • Strengthen your website and optimize for SEO.
  • Utilize social media marketing to increase brand awareness.
  • Implement AI-driven customer insights to personalize interactions.
  1. Leverage Leadership & Team Strengths
  • Lead with Confidence and Transparency
  • Keep employees informed about business challenges and solutions.
  • Foster a problem-solving culture by encouraging innovation.
  • Show resilience to inspire confidence among your team.
  1. Empower Your Employees
  • Invest in employee training and professional growth.
  • Encourage open communication and feedback.
  • Recognize and reward employee contributions.
  1. Build a Strategic Growth Plan
  • Conduct Market Research.
  • Identify industry trends and new opportunities.
  • Study competitors to differentiate your offerings.
  • Analyze customer behavior to tailor your marketing strategies.
  1. Expand Your Network
  • Partner with complementary businesses for cross-promotions.
  • Join trade associations and business groups to access resources.
  • Attend networking events to connect with industry leaders.
  1. Seek Expert Guidance
  • Consult with business consultants or mentors for strategic direction.
  • Utilize government grants and financial assistance programs.
  • Invest in business consulting services to refine your approach.

Conclusion: Let’s Be Honest—There’s No “Perfect Time”
As my mentor, Ed King, also told me, “Uncertainty’s always going to be there. Don’t let it freeze you.” And he was right. Waiting around for things to feel 100% safe or clear? That’s how you stay stuck. The truth is, most growth happens when you take action anyway. So go for it. Start now.

If you have questions on how to do this, call or text me at 734-812-0526 or email tom@tomborg.com to take advantage of your uncertainty and transform it into opportunity.

    Tom Borg Consulting, LLC © All rights reserved.

 

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Tom Borg


My name is Tom Borg. I am a business expert who works with small and mid-size companies to effectively and profitably improve customer acquisition and retention. I help these businesses through his use of my consulting, speaking, training and coaching. To ask me a question or to hire me, please contact me at: (734) 812-0526 or email me at: tom@tomborg.com or visit my website at: www.tomborgconsulting.com

Tom Borg