This is what I believe about running a profitable small business.    If a customer only buys ...

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Tom Borg’s Customer Profitability Manifesto

Small business needs to have a steady flow of good clients. Yet, so many of them struggle ...

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How to Market Your Small Business

Ever noticed how hard it is sometimes when your trying to get good service from a retail ...

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When Your Employees are Millennials and Your Customers are Boomers

If you are like most people, you depend on your cell phone for a variety of reasons. ...

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7 Ways to Safely Protect You from Your Cell Phone

Simple Strategies for Customer Service Video Training Program ...

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Customer Service Strategies Video Training