When it comes to listening to their customers small business owners might learn a thing or to ...

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How to Provide Real Customer Satisfaction

If you are one of most small business owners who have a difficult time focusing on one ...

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How to Be Focused- 3 Reasons Why Small Business Owners Have a Hard Time Doing It

Any small business owner will admit loyal customers are precious. But only the committed business owner will ...

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Customer Loyalty is No Accident

Tune into this 30 minute podcast where MI Entrepreneur TV host Tara Kachaturoff interviews Tom Borg on ...

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How to Use Positive Affirmations in the 21st Century – Michigan Entrepreneur TV Host Tara Kachaturoff and Tom Borg

By Tom Borg ©All Rights Reserved When you stop to think how much it costs to acquire ...

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How to Handle Customer Complaints