Have you ever heard of the word customer profitability? Here is how Wikipedia dictionary defines it: Customer ...

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3 Ways to Increase the Customer Profitability of Your Small Business or Franchise

In this free 30-minute webinar Tom Borg will interview Mel Kleiman, founder of Humetrics® and expert on ...

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Hire Education 101 – Mel Kleiman

Recently I wrote an article that appeared in Corp Detroit Magazine and a point I discussed was ...

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The Good, the Bad, and the Ugly of Hiring New Employees

  In this 28 minute podcast  Entrepreneur TV host Tara Kachaturoff interviews Tom Borg  on how to ...

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How to Create an Effective Employee Development Strategy

  Listen in to some final reasons for delegating with suggestions on how to implement this strategy. ...

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The Dilemma of Delegating – Part 3