Why Employee Engagement Surveys Work

 

Employee Engagement Surveys are like having a backstage pass to what’s going on in your team’s mind. Sure, they take a little time to set up and analyze, but the benefits they bring to a company’s culture, productivity, and bottom line are worth it. When done right, these surveys help you understand how your team feels, what they need, and where they’re struggling. The survey tool I use with my clients is called the 8 Factors of Engagement®. The results that my clients get with it are stunning. Let’s dig into why these surveys are effective and how they can bring out the best in your people and your business.

Employees Want to Be Heard

One of the biggest reasons employee engagement surveys work is because they give employees a voice. Everyone wants to feel valued, and when employees know their opinions matter, it creates a sense of trust and belonging. Surveys provide an anonymous platform where employees can speak up about issues, give feedback, and suggest improvements without fearing judgment or retaliation. When employees know they’re heard, it strengthens their commitment to the company and builds loyalty. After all, no one wants to feel like just a cog in the wheel; they want to feel like they’re part of something meaningful.

They Uncover Hidden Problems

No matter how transparent or approachable management is, some issues stay hidden under the surface. Maybe people feel stressed about workloads, or there’s tension between departments that’s affecting collaboration. A good employee engagement survey can reveal these hidden issues before they become full-blown problems. By getting honest feedback on everything from work conditions to communication, you can spot and address these areas early. It’s like having an early warning system that lets you make adjustments before things start impacting performance and morale.

They Provide Data-Driven Insights

Guessing at what your team needs or where they’re unhappy is risky and can lead to wasted time, effort, and resources. Engagement surveys give you real data. With specific numbers and trends, you can see where the company is strong and where it needs work. Maybe you find out that employees are unhappy with professional development opportunities, so you invest in training and upskilling. Or maybe it turns out your communication channels aren’t as effective as you thought, so you refine them. Data-driven insights let you make targeted improvements, leading to a more engaged and productive workforce.

They Show Employees You Care

When you take action based on survey results, you’re sending a message to your team that you care about their well-being and job satisfaction. This goes a long way in building trust. Employees who see changes based on their feedback – whether it’s adjusting workloads, improving perks, or even something as simple as updating break areas – feel valued. And when employees feel valued, they’re more likely to go above and beyond in their roles, because they’re invested in a workplace that invests in them.

 

They Improve Retention

Engaged employees are less likely to look for new jobs. Engagement surveys help you keep your finger on the pulse of how people are feeling, making it easier to identify potential flight risks and address their concerns before they decide to leave. High turnover is costly, and replacing employees can be a drain on resources. By staying connected through engagement surveys, you can boost retention, saving the company money and keeping your skilled team intact.

Wrapping It Up

Employee engagement surveys work because they bridge the gap between management and team members, creating a more transparent, data-informed workplace. When employees feel heard and see positive changes in response to their feedback, it strengthens their connection to the company. And ultimately, this benefits everyone, leading to a more motivated team and a stronger business overall. So, if you’re looking for a way to understand and engage your team better, don’t underestimate the power of a well-done survey.

Please contact me if you would like to receive a sample of the 8 Factors of Engagement, the survey I use with my clients.

Tom Borg is founder and president of Tom Borg Consulting, LLC. Since 1996 he has worked with CEOs, presidents and their leadership teams in over 450 companies and organizations. Through his consulting, mentoring, coaching, workshops and his assessment instruments, he works with his clients at the intersection of leadership, communication and culture. Tom helps them stop the disconnect and get them back on track. You can reach him at: Cell: (734) 812-0526  tom@tomborg.com  www.tomborgconsulting.com.

 

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Tom Borg


My name is Tom Borg. I am a business expert who works with small and mid-size companies to effectively and profitably improve customer acquisition and retention. I help these businesses through his use of my consulting, speaking, training and coaching. To ask me a question or to hire me, please contact me at: (734) 404-5909 or email me at: tom@tomborg.com or visit my website at: www.tomborgconsulting.com

Tom Borg