How to make the most of your business is usually on the mind of most owners and presidents. One way to do this is start looking for indicators that can help you grow your business.
Look for the “green flags” your customers wave at you. What I mean by term, green flags are the unmet needs and wants they have. They will ask you and your frontliners questions like, “Can your company do this…..?” or “We keep having a problem with ……. Can you do something to fix that? These are signals for you to start doing something or stop doing something else.
To read more about this concept check out the link to an article I wrote that discusses this in greater depth.
So, remember to be successful let your customers do the talking and you do the listening. When you take action on their suggestions you business will ultimately grow. Why shouldn’t it?
What are your thoughts on this topic? I would like to hear from you. You can reach me at: tom@tomborg.com
