This is what I believe about running a profitable small business.
- If a customer only buys once, that’s not a customer.
- If you are not attracting the right kind of customers you are wasting valuable resources.
- The way you communicate with your employees determines your success with your customers.
- If your potential customers don’t know about your company, or any of your products and services, as far as they are concerned, they don’t exist.
- As a business owner, you can choose to always be right or you can be profitable.
- In today’s world, if you keep on doing what you’ve always done…you will get less of what you’ve always got and eventually could go broke.
- Too many small business owners prefer comfortable problems vs. uncomfortable solutions.
- Remember, there are many roads to the mother lode of gold. In other words; there are many different ways to run a successful business.
- To run a profitable small business, you don’t have to be nearly as smart as you think – just communicate and listen to your clients and employees on a regular basis.
- If you do not have and use a budget for employee training and development, you are wasting your most valuable resource – your people.
- If you don’t hold your people accountable, you are asking for trouble.
- If you do not delegate, you will juggle too many responsibilities and struggle to run their business successfully.
- When it comes to building your small business remember the question: How do you eat an elephant? One bite at a time and with lots of barbecue sauce!
- When it comes to your employees – Praise Pays!
- Customer complaints are one of your most valuable opportunities for growth. Don’t hide from them – embrace them.
Learn more about my system I use to grow and strengthen your leadership team.