Recently I was at a monthly meeting for a non profit for which I serve as a board member and one of the key result areas for the upcoming year was to enhance employee communication. This non profit was investing a hefty amount of money to hire an outside company to do a complete evaluation and implementation of communication strategies to address the challenges they had been experiencing. It is no secret that in the USA, communication within all organizations large and small for profit and non-profit is one of the biggest problems causing the loss of billions of dollars of productivity.
In an article in Entrepreneur magazine titled, 5 Ways to Avoid Miscommunication with Your Employees, I discuss strategies to prevent this sort of thing happening in your small or mid-size business. I would like to expand on one of those ideas, communicating with an employee face to face in your office.
Despite what you say, if you are not focusing on the other person, you are creating a solid barrier to good communication.
One of the biggest mistakes most business owners or managers make in communicating with employees is this one, they don’t focus on the employee. Instead they peck away at their computer keyboard, text a response on their iPhone or they take phone calls they should not take. This does nothing to improve the one on one communication in which they are supposed to be engaged, instead it sabotages it.
If you would like to read more about this conundrum that faces so many business owners and managers and how to resolve it, click here http://www.entrepreneur.com/article/234058
What are your thoughts or comments on this topic. Has it happened to you and how did you deal with it. I look forward to learning from you.
You can reach me at firstname.lastname@example.org Feel free to visit my website for more ideas www.tomborgconsulting.com
Check out this video on employee development: