About the Team

Tom is president of Tom Borg Consulting, LLC, a small business development company. He is a consultant, speaker, trainer and author based in Canton, MI. He coaches small business owners and their executive teams so they can perform better and reach their career goals.

His company works with small and mid-size businesses that are having issues gaining and retaining customers. He and his associates show their clients how to maintain an increasingly productive and profitable business or organization. Since 1982, they have worked with companies and helped them to run institutions that are more successful. They work with the management, team leaders and team members to develop their performance potential. They do this by helping them cultivate a results oriented mindset through executive team coaching and comprehensive leadership development training.

Their client list includes organizations such as, Automotive Industry Action Group, Michigan Green Industry Association, Chrysler Corporation, Greko Printing & Imaging, Fox Hills Golf & Banquet Center, Quicken Loans, National Roofing Council, Rofin-Sinar, Evans Distribution Systems, Detroit Metropolitan Airport, Eastern Michigan University, Walbridge Aldinger, Detroit-Windsor Tunnel, National Association of Accountants, Pulte Homes and many small businesses and other organizations.

Over the span of his speaking career, Tom has trained thousands of his program participants in Canada, Saudi Arabia and throughout the United States.

He is author of the books:

• Making Service Count
• How to Keep a Positive Attitude in a Sometimes Negative World.
• The 5 Biggest Customer Service Mistakes Small Business Owners Make and What to do About Them                                                      


Tom is author of the special reports entitled:

• The 13 Fatal Mistakes Small Business Owners Make and How to Avoid Them
• 6 Ways to Turbo Charge the Profitability of Your Business
• How to Profitably Attract & Retain More Customers for Your Small Business
• The 13 Deadly Sins of Networking
• 16 Strategies to Find and Hire the Best Young Employees

He is the author and producer of the customer service video training system for 16-24 year old employees titled Simple Strategies for Customer Service

Tom Borg has appeared or been featured on Murray Feldman’s 950 News Radio, Michigan Entrepreneur TV, the Small Business Association of Michigan radio show, and many other local radio and television shows. His articles have been published in publications such as Crain’s Detroit Business, the Detroit Free Press, Irrigation and Green Industry Magazine, the Service Edge, Marketing for Success, Customer Service Manager Magazine, Corp Detroit Magazine, Office Line Magazine, Entrepreneur Magazine, Landsculpture Magazine, Green Industry Pros magazine, the Michigan Retailer magazine and the Small Business Association of Michigan’s bimonthly Focus magazine and is a regular contributor to their blog.

Tom serves on the Small Business Association of Michigan’s Strategic Communications Advisory Council. He also serves on the board of directors for the Eastern Michigan University Alumni Association. He is a past member for the board of directors for the YMCA of Metropolitan Detroit. Tom has a Bachelor’s Degree in Administration and a Master’s Degree in Educational Leadership from Eastern Michigan University.

You can reach Tom at: 734-404-5909 or click here.