How to Initiate a Conversation with Your Customer or Client
Tune into this short 60 second snippet from Dr. Dave Miles and Tom Borg’s Business Smarts Podcast as they talk about how to initiate a conversation with your customer or client

Why Employee Engagement Surveys Work
Employee Surveys Best Practices
How to Crack the Code of Employee Engagement
How to Use Client Complaints to Boost Your Bottom Line
My name is Tom Borg. I am a business expert who works with small and mid-size companies to effectively and profitably improve customer acquisition and retention. I help these businesses through his use of my consulting, speaking, training and coaching. To ask me a question or to hire me, please contact me at: (734) 812-0526 or email me at: tom@tomborg.com or visit my website at: www.tomborgconsulting.com