Customer Service Quality and Van Halen

Listen into Shep Hyken as he shares how Van Halen used M&Ms to test his hired road crews.arrows-drawn

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Tom Borg


My name is Tom Borg. I am a business expert who works with small and mid-size companies to effectively and profitably improve customer acquisition and retention. I help these businesses through his use of my consulting, speaking, training and coaching. To ask me a question or to hire me, please contact me at: (734) 812-0526 or email me at: tom@tomborg.com or visit my website at: www.tomborgconsulting.com

Tom Borg