Why Work With Tom Borg?

For over 25 years, Tom Borg has helped small and mid-sized businesses strengthen leadership, improve communication, and build engaged teams that drive profitability. With career experience spanning government, higher education, corporate training, and sales, Tom brings practical insight, proven strategies, and fresh ideas to every client. Known for being authentic, easy to work with, and results-driven, he partners with leaders and their teams to unlock performance potential, boost customer experience, and achieve lasting success.

The Core Strategies for Your Business Success

Tom believes that running a profitable small business starts with the right mindset: attract the right customers, communicate clearly with your team, and never shy away from accountability or growth. He challenges business owners to embrace fresh solutions, invest in their people, and see customer complaints as opportunities, not obstacles. His philosophy is simple yet powerful—lasting profitability comes from listening, learning, and leading with purpose

Results You Can Count On

By applying Tom’s recommendations for your project, your company will recover its investment within a year. If the results aren’t achieved, Tom stays on the job until they are.
 

Benefits to You and Your Business

Working with Tom helps your company improve communication, build trust, boost collaboration, and increase employee engagement—all driving revenue, profit, and customer retention. At the same time, you’ll see reductions in costs, errors, complaints, turnover, stress, and workplace conflict.

Your business will also benefit from higher quality products and services, stronger internal and external communication, motivated employees, and an enhanced reputation. Tom helps create fresh thinking, effective strategies, aligned values, and growth-oriented mindsets that lead to lasting business results.

Meet Tom Borg

Tom Borg combines real-world experience with expert business consulting. From government and university administration to corporate training and sales, Tom has done it all—and now helps small business owners profitably gain and retain customers.

He’s worked with clients like Quicken Loans, Chrysler, General Motors, Detroit Metropolitan Airport, and countless small businesses across the U.S., Canada, and Saudi Arabia. A published author and creator of Simple Strategies for Customer Service, Tom is also a regular guest on Michigan Entrepreneur TV and the Small Business Association of Michigan radio show.

Active in the National Speakers Association and multiple boards, Tom brings practical insight, proven strategies, and a passion for helping businesses thrive.