4 Questions Your Clients Have for You – Business Smarts Radio Snippet with Dr. Dave Miles and Tom Borg

Tune into this 1 minute excerpt from Dr. Dave Miles and Tom Borg’s Podcast Business Smarts

 

 

http://www.TomBorgConsulting.com

Newsletter Sign up / Monthly Business Report : https://www.tomborgconsulting.com/newsletter-sign-up/

Follow Tom on TWITTER – https://twitter.com/TGMBorg

Connect with Tom on LinkedIn : https://www.linkedin.com/in/tgmborg

Email: tom@tomborg.com

Phone: 734-404-5909

Tom Borg is a team performance and customer experience expert who works with small, mid-size and companies to profitably improve customer acquisition and retention He helps these businesses achieve these objectives through his use of speaking, consulting, coaching, video and professional writing. He works with the management, team leaders and team members to develop their performance potential.

In 1982 Tom founded Tom Borg Consulting, LLC and since then has worked with hundreds of clients ranging from Fortune 100 size organizations to companies with fewer than 50 employees.

Some of his clients includes organizations such as, Automotive Industry Action Group, Chrysler Corporation, Ford Motor Company, General Motors Corporation, Quicken Loans, National Roofing Council, Rofin-Sinar, Evans Distribution Systems, Detroit Metropolitan Airport, Eastern Michigan University, Walbridge Aldinger, Detroit-Windsor Tunnel, National Association of Accountants, Pulte Homes and many small businesses and other organizations.

Over the span of his speaking career, Tom has trained thousands of his program participants in Canada, Saudi Arabia and throughout the United States.

He is author of the books:

  • Making Service Count
  • How to Keep a Positive Attitude in a Sometimes Negative World.
  • The 5 Biggest Customer Service Mistakes Small Business Owners Make

He is author of the special reports entitled:

  • The 13 Fatal Mistakes Small Business Owners Make and How to Avoid Them
  • How to Profitably Attract & Retain More Customers for Your Small Business

 

He is the author and producer of the customer service video training system for 16-24 year old employees entitled: Simple Strategies for Customer Service.

He has been featured on Murray Feldman’s WWJ 950, appeared on Michigan Entrepreneur TV, the Small Business Association of Michigan radio show and many other local radio and television shows. His articles have been published in 47 countries and have appeared in publications such as Crain’s Detroit Business, the Detroit Free Press, and he has had articles or been featured in national publications such as the Service Edge, Marketing for Success, Customer Service Manager Magazine, Corp Detroit Magazine, Office Line Magazine, Entrepreneur Magazine, Reuters Magazine, Landsculpture Magazine, Green Industry Pros magazine, the Michigan Retailer magazine and the Small Business Association of Michigan’s bimonthly Focus magazine and is a regular contributor to their blog.

Tom is a member of the Small Business Association of MI and the National Speakers Association. He has served on the board of directors for the YMCA of Metropolitan Detroit and for the Eastern Michigan University’s Alumni Association. He has a Bachelor’s Degree in Administration and a Master’s Degree in Educational Leadership from Eastern Michigan University.

You can reach Tom at: 734-404-5909, email him at: tom@tomborg.com or visit his website at www.TomBorgConsulting.com

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Tom Borg


My name is Tom Borg. I am a business expert who works with small and mid-size companies to effectively and profitably improve customer acquisition and retention. I help these businesses through his use of my consulting, speaking, training and coaching. To ask me a question or to hire me, please contact me at: (734) 404-5909 or email me at: tom@tomborg.com or visit my website at: www.tomborgconsulting.com

Tom Borg