Here is the solution-Simple Strategies for Customer Service-  A self-paced customer service skills training for team members ages 16-24

Why it was developed?

Over the last few years we have discovered a disconnect in the way young employees have learned how to provide the kind of service their customers really need and want.

Technology and modern times have led to making it harder and harder to find and hire young employees who come with these specialized personal skill sets and are able to deliver high quality customer service.

When you stop to think how much it would cost to hire a professional trainer or consultant to come into your business and conduct a customer service training program for your employees it could easily cost as much as $1000 to $5,000 plus per visit. Not to mention travel and lodging expenses for the trainer and your cost per hour of having your employees attend the program.

Benefits of using this program

• When you think of the profit value of just one of your life time customers – one who buys from you again and again over minimum of 5-10 years, this program will pay for itself many times over.
• If you frequently hire new employees due to seasonal demands or because of a high turnover rate this program is worth many times what you will invest in the initial purchase price.
• It will shorten the time and the cost of retraining new employees on the basics of customer service.
• It is your training program in a box.

Key features and benefits of this excellent video training program.

• • Comes on an easy to use flash drive – just plug it into your lap top or desktop pc.
• 1 hard copy of the Manager or Facilitator’s workbook
• 5 hard copies of the employee’s work book
• • An additional built in feature is you have the option of printing unlimited copies of both the manager’s and employee’s workbooks directly from the flash drive.

Additional features and benefits.

• Comes with the feature that allows you to create customizable course completion certificates. This means that your employee will receive a sense of accomplishment and positive reinforcement for his or her achievement, signed by you.
• The program can be completed by the employee in approximately one hour – so it saves you time by allowing your employees to use their time effectively and efficiently.
•  Train new employees as you hire them, anytime and anywhere.
•  No hidden costs, subscriptions licenses or memberships.
•  One year money back guarantee so you can be assured that you are getting your money’s worth.

This video training program is specifically designed for young employees and team members aged 16 – 24 years on the how to’s of delivering outstanding customer service to the people they serve.

1. If you frequently hire new employees due to seasonal demands or because of a high turnover rate this program is worth many times what you will invest in the initial purchase price.
2.  It will shorten the time and the cost of retraining new employees on the basics of customer service.
3. It is your training program in a box.

What People Are Saying About Our Solution

John Doe UI/UX Designer

“This program is paying for itself many times over.”

“Simple Strategies for Customer Service is a video program that gives our front line employees the tools they need to deliver the highest quality of service possible. It is down to earth and real! This program is paying for itself many times over.

Tony Grech

- Tony Grech Co-Owner, Greko Printing and Imaging, Plymouth MI

Here's a "What You Get" 

100% Satisfaction Guarantee

You are fully protected by our 100% Satisfaction-Guarantee. You have up to one full year to return this program if you are not completely satisfied, just let us know and we'll send you a prompt refund.

P.S.  This is a vital tool you can add to your training resource library and use again and again no matter how many employees you have or will hire. As a result it will save you time and money by providing a consistently high quality training experience for your young employees.

Yes, we want to create breakthrough service for our customers.