Tune in and view this interview where Michigan Entrepreneur host Tara Kachaturoff interviews Tom Borg. Tom share his insights on putting together a blueprint for 
success to market your small business.
Tom is president of Tom Borg Consulting, LLC. He is a consultant, speaker, and trainer. His company works with small and mid-size businesses that are having issues gaining and retaining customers. He and his associates show their clients how to maintain an increasingly productive and profitable business or organization. They do this by helping their clients develop their performance potential through greater internal communication, trust and collaboration.
His client list includes organizations such as, Grobbel’s Corn Beef, Christmas Décor, Automotive Industry Action Group, Chrysler Corporation, Greko Printing & Imaging, Fox Hills Golf & Banquet Center, Quicken Loans, National Roofing Council, Rofin-Sinar, Evans Distribution Systems, Detroit Metropolitan Airport, Eastern Michigan University, Walbridge Aldinger, Detroit-Windsor Tunnel, National Association of Accountants, Pulte Homes and many small businesses and other organizations.
Over the span of his speaking career, Tom has trained thousands of his program participants in Canada, Saudi Arabia and throughout the United States.
He is author of the books:
- Making Service Count
- How to Keep a Positive Attitude in a Sometimes Negative World.
- The 5 Biggest Customer Service Mistakes Small Business Owners Make and What to do About Them
He is author of the special reports entitled:
- The 13 Fatal Mistakes Small Business Owners Make and How to Avoid Them
- How to Profitably Attract & Retain More Customers for Your Small Business
He is the author and producer of the customer service video training system for 16-24 year old employees entitled:
- Simple Strategies for Customer Service
He has been featured on Murray Feldman’s WWJ 950 radio show and appeared on Michigan Entrepreneur TV, the Small Business Association of Michigan radio show and many other local radio and television shows. His articles have been published in 47 countries and have appeared in publications such as Crain’s Detroit Business, the Detroit Free Press, and he has had articles or been featured in national publications such as the Service Edge, Marketing for Success, Customer Service Manager Magazine, Corp Detroit Magazine, Office Line Magazine, Entrepreneur Magazine, Reuters Magazine, Landsculpture Magazine, Green Industry Pros magazine, the Michigan Retailer magazine and the Small Business Association of Michigan’s bimonthly Focus magazine and is a regular contributor to their blog.
Tom is a member of the Eastern Michigan University Alumni board of directors and is a past board member for the YMCA of Metropolitan Detroit. He has a Bachelor’s Degree in Administration and a Master’s Degree in Educational Leadership from Eastern Michigan University.
