Author Archive

Getting Return on Investment from Customer Suggestions-Small business growth

customer feedback, focus groups, Management Development, Marketing No Comments »

Listen in as Small Business Association of Michigan radio show host Michael Rogers interviews Tom Borg, Small Business Expert and business growth  specialist on the topic of using a customer suggestion box.  radio on air

http://bit.ly/12N6Gp6

How to Give Real Service – The Whole Foods Way

Leadership, Management Development, Managing Customer Service, Selling Through Customer Service, small business owner No Comments »

Listen in as Small Business Association Radio Show host Michael Rogers interviews business growth specialist and small business expert, Tom Borg on how some businesses are showing how to give real service to their customers.radio

http://bit.ly/12PBNwq

How Positive Signage Affects Your Small Business-Business Growth

Customer Service, Managing Customer Service, Marketing, Marketing Through Customer Service, profitable small business, Selling Through Customer Service No Comments »

Listen in as Small Business Association radio show host, Michael Rogers, interviews Tom Borg, business growth specialist and small business consultant discuss how positive signage can affect your business success.   smile star

http://bit.ly/16PXChC

Free Ways to Advertise Your Small Business

Advertising, sales No Comments »

Listen in to this short 5 minute interview with Small Business Association Radio Show Host, Michael Rogers as we discuss free ways to advertise your business. radio on air

http://bit.ly/17iwKdf

How to Hire the Best People for Your Small Business

hiring, how to hire good employees, Leadership No Comments »

Listen in to this short 5 minute interview with Small Business Association Radio Show Host, Michael Rogers as we discuss radio on airhow to hire the best people for your small business.

http://bit.ly/16TUaFH

Making Service Count in Your Organization

Employee Development, Employee Motivation, Employee Productivity, Managing Customer Service, Marketing, Marketing Through Customer Service, Selling Through Customer Service, Uncategorized 1 Comment »

One of the best ways to decrease your customer complaints and increase your customer’s satisfaction level is to focus on a customer service strategy.  smile star

Make it a point to visit my blog on a regular basis and you will find tips and creative ideas to help you create or fine tune the one you already have.

www.TomBorgConsulting.com

Be a Friend-Customer Service

customer feedback, Leadership, Selling Through Customer Service No Comments »

Listen in to this short 5 minute interview with Small Business Association Radio Show Host, Michael Rogers as we discuss how to be a friend to your customers.  people in line smiling

bit.ly/YGP9rW

How to Amaze the Customers of Your Small Business

cash flow, customer feedback, Customer Service, sales No Comments »

 

Listen in to this short 5 minute interview with Small Business Association Radio Show Host, Michael Rogers as we discuss how to amaze the customers of your small business.radio on air

http://bit.ly/ZiZXC6

13 Deadly Sins of Networking Your Small Business

communication, detroit customer service training and development, Employee Development, Employee Performance, Employee Productivity, Leadership, Marketing Through Customer Service, networking, sales No Comments »

Don’t let you or your employees be guilty of any of  these 13 Deadly Sins of Networking .                 Tom Photo-June_MG_2718

http://www.corpmagazine.com/management/sales-marketing/itemid/10847/the-13-deadly-sins-of-networking

 

Learn How to Learn from Your Employees

communication, customer service training for young employees, Leadership, Professional Success, profitable small business No Comments »

Learn how to listen to your employees and grow your business.  http://bit.ly/1bAe3BT  Tom Photo-June_MG_2718